Frequently Asked Questions (FAQs)

faqs2021-12-07T23:28:48+00:00
What are check in and check out times?2021-12-07T23:05:42+00:00

Check in: between 12 – 1.30pm or 3.30 – 5.00pm subject to availability. Later check in may be available but only by prior arrangement.

Check out: 10.30am on your final day. A later check out option at a supplement may be available upon request.

What is the cancellation policy for rooms?2022-01-06T11:43:48+00:00

Cancellations Policy

In the event of a cancellation outside 28 days of arrival, a cancellation charge of £65 is payable.

In the event of cancellation within 28 days of arrival, a cancellation fee of equivalent to the first nights stay may be payable.

In the event of cancellation within 14 days of arrival, the full cost of your stay will remain payable.

Beyond 7 days of making your reservation, all amendments to bookings are subject to a £35 admin fee.

Does Dillons have disabled access?2021-12-07T23:07:13+00:00

Our beautiful home was built in 1890 and as a result isn’t suitable for reasonable modifications to allow for wheelchair access. Access to the B&B and the rooms is by foot only. Please speak directly to us for further details or see our access statement.

Is there car parking?2022-01-06T11:44:33+00:00

Dillons has parking spaces for three vehicles with one space being allocated to each of our three King Size rooms Toulouse, Raj and Troon. Our Double Room, Zanzibar, does not come with an allocated space. Free, safe, on-street parking is available on both Chubb Hill Road and Southend Gardens.

Abundant, free, safe on street parking is available in the immediate vicinity and subject to the rules and regulations of parking on public highways.

Please note that we are unable to accept any liability to loss or damage to vehicles or contents nor for fixed penalty notices awarded due to inappropriate parking.

Is the Dillons B&B dog-friendly?2021-12-07T23:08:05+00:00

Whilst we ourselves are dog lovers and our spaniels Mabel & Margot enjoy a sneaky cuddle on request from guests, we are unable to accommodate other pets in our B&B. Sorry for any disappointment.

Do you have family rooms?2021-12-07T23:08:19+00:00

Unfortunately we are unable to cater for children under the age of 14 years due to the configuration of guest rooms and facilities.

Do you have twin rooms?2022-01-06T11:52:16+00:00

Our four guests rooms accommodate double or king size beds only. Should you wish to consider booking two or more rooms for single occupancy, do please contact us to discuss requirements and reduced tariff options.

What are my travel options to Dillons?2021-12-07T23:08:47+00:00

The majority of guests arrive to Whitby by car often travelling via York and the A64. Given the busy nature of that particular route, you may wish to explore alternatives.

The journey across the North York Moors National Park is spectacular throughout the year, however, when planning your journey please be mindful of changing weather conditions.

Public transport options include taking service buses from the towns of Scarborough or Middlesbrough with journey times of around 1 hour. The Coastliner service runs out of Leeds via Malton and Pickering and has recently been voted one of the most picturesque routes in the UK!

Our train services are limited in number and require transfer at Middlesbrough train station.

If we can support you in planning your journey, do please let us know.

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